Key Shipping Details:
Cut-Off Times
Pop your order in before 3:00 PM AEST, and we'll start getting it ready that very day. Orders that come in after this time will be sorted the next business day.
How We Handle Your Order
It takes 1-2 business days (Monday through Friday) to process your items.
Delivery Timeframes
Once we've handed your parcel over for delivery, you should receive it within 2-4 business days.
Shipping Costs and Delivery
We cover all shipping costs! That's right, free shipping on everything. We currently deliver only within Australia.
If Things Get Held Up
Sometimes things don't go according to plan. If there are any hiccups with your delivery, we'll be sure to keep you updated. If you're worried about where your order might be, just drop us a line at info@firalli-perth.com.
When Things Aren't Quite Right
If your order arrives damaged or we've sent the wrong item, please email us at info@firalli-perth.com with your order details and a photo of the problem. We'll sort it out straight away.
Changed Your Mind?
If you need to cancel your order, please contact us before we've shipped it. Once it's on its way, we can't stop it, but you're welcome to return it when it arrives.
Do you have a question? Contact us using the details below.
Contact Information
Firalli Perth is operated by Intra Scale LLC, a company registered in the United States.
Company Number: 2025-001609723
DUNS Number: 136878674
Company Address:
30 N Gould St Ste R
Sheridan WY 82801
Phone: +61489941875
Email: info@firalli-perth.com
Business Hours: Monday to Friday, 8:00 AM - 6:00 PM AEST